fig. 1 — frequently asked
Straight answers, on file.
Q-01What is PMOlikePRO?
A project-operations platform: projects, milestones, tasks, resource scheduling, time tracking, budgets, reports, clients and team management in one multi-tenant system. It is built by RAQIOM for teams that run real delivery operations.
Q-02Who is it for?
Operations that deliver work against time and money — PMOs, consultancies, service teams and internal delivery departments, typically from a handful of people to a few hundred per organization.
Q-03How is it priced?
Per active user, monthly, in three tiers: Starter, Team and Business. Every tier includes the operational core; the ladder adds financials, then compliance controls. Per-seat numbers are announced at launch.
Q-04Is there a free trial?
Self-serve 14-day trials arrive with launch. Until then, demo requests are open — walkthroughs are personal, and pilot organizations are set up individually.
Q-05How do I get a demo?
Use the form on the Contact page. Expect a personal reply within one business day, and a walkthrough on scenarios that look like your operation.
Q-06Is my organization isolated from other customers?
Yes. Every organization is a separate tenant, and isolation is enforced at the database layer for every read and write — not just in the interface.
Q-07Who on my team can see financial data?
Rates, budgets and costs are visible to managers and admins only. The gating is server-side: financial figures are never delivered to member or viewer sessions at all.
Q-08Do you support two-factor authentication?
Yes — TOTP (authenticator apps) for every account, and organizations can enforce MFA outright so un-enrolled accounts must set it up before continuing.
Q-09Can I get my data out?
Yes. Reports export to PDF and Excel, and on cancellation your data remains exportable — no lock-in. A full account export ships as part of the launch program.
Q-10Who handles billing and tax invoices?
Paddle, acting as merchant of record — checkout, VAT and sales tax, invoices and refund processing are handled by Paddle on our behalf.
Q-11Is there an API or integrations?
Not publicly yet — a public API is on the roadmap after launch. If an integration decides your purchase, mention it in a demo request; real demand moves the roadmap.
something missing? ask — good questions end up on this page.